Reporting missed pickups:

Please wait until after 7 p.m. on your pickup day to report a missed pickup. If any items were missed, please call our office by phone at 816-204-1192 and leave a voicemail by selecting the dedicated Greenwood voicemail box when prompted. We check this dedicated missed pickup line at 10 am on Saturday (Sunday on holiday weeks) and will dispatch a driver out by 7am same day to collect the missed item. Someone from our office will follow up with you on Monday to make sure your item was picked up over the weekend.